Journal article

The association of involvement in clinical activities and job satisfaction among hospital and community pharmacists: an application of Herzberg’s two factor theory

Thao Thai, Jean Spinks, Emily Lancsar, Gang Chen

Human Resources for Health | Springer Science and Business Media LLC | Published : 2026

Open access

Abstract

The role of pharmacists in providing clinical activities has been expanded in several countries to address the increasing demand for healthcare services. This paper aims to (1) quantitatively investigate the relationship between job satisfaction and involvement in clinical activities among hospital and community pharmacists in Australia; (2) and assess whether mismatches between actual and acceptable levels of extrinsic factors are associated with job satisfaction among pharmacists. Using data from a nationwide cross-sectional survey of 392 hospital and community pharmacists, we found a positive association between involvement in clinical activities and job satisfaction among community pharm..

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University of Melbourne Researchers